Frequently Asked Questions
Below is a list of some of my most-asked questions. Don't see the answer to yours? Send me an email to firstname.lastname@example.org!
I ship on Monday, Wednesday and Friday mornings. If an order is placed after 12 PM on one of those days, or any other day it will ship on the next shipping day.
Size guides with measurements, info about fit, and model states are all listed on each product page! However, I am so happy to answer any additional questions you may have, please reach out to me at email@example.com!
Of course! Sometimes things are not exactly what you expect them to be. I totally get that! I offer a 30 day return policy, with a prepaid label once requested! To learn more about the policy click here!
I ship out every Monday, Wednesday, and Friday morning- so if you order is placed after 12 PM on those days or any other day I can *typically* accommodate changes in address or size. Please reach out to me at Kylie@rosyrebellion.com with what you are needing changed and we can figure out what we can do!
Since my shop is still pretty small, my sizing can be very limited. If you send me an email at Kylie@rosyrebellion.com with the size you ordered and the size you need, I can see if we have that size in stock, or what our other options are!
Unfortunately once an order is placed, shipped and received, we cannot make any changes to your order. Sorry about that!
At this time I do not ship internationally! I’m hopeful that this is something I will be able to offer in the near future!
Please send me an email at Kylie@rosyrebellion.com with your order number. I am happy to submit a ticket on your behalf with the carrier and we can try to get that found!
Oh no! I’m so sorry to hear that! Please email Kylie@rosyrebellion.com with pictures of the item and your order number and we can get you taken care of!
Sezzle is a payment option that allows you to split your purchase up into 4 easy payments! There is no interest- and your items will ship right away!